The Office of Administration provides administrative management programs including logistics requirements, strategic space planning, temporary support services management, executive correspondence control, customer advocacy and outreach.

Performance Management and Awards

We administer and advise on the systematic process by which the Office of Science involves its employees, as individuals and members of a group, in improving organizational effectiveness against the accomplishment of agency mission and goals. This process involves management in planning work and setting expectations; continually monitoring performance; developing employees’ capacity to perform; rating performance on a regular basis and rewarding good performance.

Employee Development and Training

We administer the Training Program for the Office of Science Headquarters components, working with leadership to assess the training and developmental needs of staff and providing information on current course offerings, seminars and conferences. Also tracks and facilitates mandatory training requirements accessed via the online learning center.

Administrative Services

We provide guidance and assistance in the following areas: securing temporary services through contracts; Freedom of Information (FOIA) requests; employee separation guidance upon resignation/retirement/removal; and Telework.

SC Correspondence Control Center (SC CCC)

The Office of Science Correspondence Control Center (SC-CCC) is dedicated to responsive, timely customer service and providing the highest quality correspondence control to the Office of Science (SC). They are responsible for the tracking, processing, and records management of all SC correspondence. In addition, the SC-CCC establishes procedures for the management, coordination, and disposition of all SC correspondence.

Customer Advocacy and Outreach (CAO)

The purpose of the CAO program is to develop and implement innovative customer relations programs and services targeted to specific needs of the customers in their utilization of information technology, budget, grants, human resources and other critical administrative programs. It involves establishing professional relationships with customers and staff, serving as a key point of contact to resolve issues and build positive relationships. Has responsibility for chairing the Resource Management Board. Oversees all customer relations programs in Washington, Chicago, and Oakridge.

Last modified: 3/1/2016 4:59:11 PM